August marked the 20th year anniversary for Navin Haffty. To our staff, our clients and our friends at MEDITECH, thank you! We began in 2001 with a focus on helping hospitals maximize the value of the MEDITECH software and believe we are delivering on that intention. We also began with a focus on being an exceptional place to work and have tried to create and maintain a culture that values each individual.
Indulge me as I reflect back for a few moments. In starting Navin Haffty, one of my goals was to create a company that prioritized our clients and our staff. At the time I started this business, I was in my mid-40s, had a mortgage and children in college. While not the best time to take a risk, I did so with the encouragement of MEDITECH’s former president, Larry Polimeno. I am not sure I ever publicly thanked him for his early support but want to do so now. Further, as Larry transitioned the leadership to Howard Messing and more recently Michelle O’Connor, we have continued to enjoy a collaborative working relationship with MEDITECH. I am thankful to each of them for the advice over the years, and for their continued and ongoing support.
Some of the Navin Haffty team members have been together for the entire 20 years (with some going back further when we consider prior employment). I have been fortunate to have a staff of incredibly kind and talented folks with a similar focus on doing right by our clients. I am indebted to those who have built and lived the culture we are so proud of.
Similarly, we have benefitted from the loyalty of many clients over these past 20 years. We have been your partner and I thank you for your business, but more importantly, for your trust in us. To those who have spread the word about Navin Haffty among your peers, we are especially grateful.
It has been just a year since we agreed to become part of Tegria. My goals for the acquisition were to gain the ability to bring a deeper and wider breadth of solutions to the MEDITECH community and more opportunities for growth to our staff, without losing the Navin Haffty culture we have worked so hard to establish and maintain. I have been quite pleased with our progress towards these goals, and hope this is apparent to you as well.
While much has changed in 20 years, our commitment to integrity has remained a defining principle. As we transition to Tegria, we will work diligently to remain the best MEDITECH consulting company for clients and staff. I am proud of what we have achieved over the last 20 years, and I look forward to continuing to be part of the MEDITECH community for many years to come.
John Haffty, President
Many Expanse sites are in the process of or will be upgrading to MEDITECH’s latest version of Expanse in the near future to take advantage of newly redesigned solutions for Expanse Patient Care and Expanse Oncology. Early adopters are LIVE and very pleased. Navin Haffty/Engage is assisting many sites with either their implementation of Expanse or of this upgrade. There is a lot of information on MEDITECH’s website but if you haven’t seen it, we are providing a few highlights (while recommending going to www.meditech.com for the full library).
These upgrades require more effort than usual on the part of customers as there is a sizable training for clinical users and technical effort, particularly with nursing, to take advantage of the new capabilities.
If you are attending the MEDITECH Physician and CIO Forum later this month, we recommend attending these sessions where functionality for this web-enabled platform (2.2) will be demonstrated.
September 29-30 (hybrid)
9 a.m. – 4 p.m. (Eastern) each day
MEDITECH’s 2021 Physician and CIO Forum will be a hybrid event, held at MEDITECH’s Foxborough, MA conference center with a virtual option. Current plans for an in-person option remain in place and Navin Haffty will be present at this event. If you would like to meet with someone from Navin Haffty/Engage, please contact us at firstname.lastname@example.org. We are pleased to sponsor the keynote address by Dr. Michele Harper, emergency room physician and New York Times best-selling author of The Beauty in Breaking.
This year’s Forum highlights how Expanse improves efficiency naturally, enabling you to navigate with ease through the next phase of healthcare in a post-pandemic world. Read MEDITECH’s blog to gain new perspectives from physician and CIO thought leaders, and to sign up for LIVE webinars for an in-depth look at Expanse.
There are a number of focused sessions on the agenda, and the hybrid approach allows you to get many members of your hospital involved and excited. Review the list of educational sessions to align the appropriate sessions for your various clinical and IT staff.
We’re excited to see many past and present Navin Haffty/Engage clients announced in the speaker lineup:
Click here to register.
I recently learned of the passing of Roberta Grigg, who joined MEDITECH in 1975 and retired in 2001. She was a significant player in their growth and success. When I was an IT director at Newton Wellesley Hospital, I served on the MUSE board and Roberta was the MEDITECH contact for MUSE. As the MUSE board liaison to MEDITECH, I worked closely with Roberta on planning the annual conference. If I recall correctly, her roles during her tenure at MEDITECH included vice president for small hospitals and later, vice president for service. She was a demanding leader, holding her staff to high standards. I recall her commitment to quality and customer service. For those that didn’t know Roberta, she was an early leader in healthcare IT at a time when few women held roles in this segment of our industry. Roberta, may you rest in peace. Here is the obituary for those who wish to read on.
– John Haffty
Over the past six months, several articles were published in The Navin Haffty Report about the benefits of EHR hosting in the cloud. The complexities, costs and security risks of in-house EHR hosting are pushing many organizations to consider cloud hosting, and some consider it the wave of the future.
Our readers have been listening and heeding our advice. The complete MEDITECH solution offered by Navin Haffty/Engage includes a proven and trusted EHR cloud hosting offering with many healthcare organizations jumping onboard. The following is a glimpse of organizations that recently contracted for this service with Navin Haffty/Engage.
MEDITECH 2021 Physician and CIO Forum
September 29-30 (hybrid)
The MEDITECH 2021 Physician and CIO Forum will feature a Canadian track. Visit our MEDITECH 2021 Physician and CIO Forum article (found earlier in this issue) for more detail or click here to register.
Here are some sessions on the Canadian track which may be of interest:
Navin Haffty/Engage is pleased to sponsor the keynote address by Dr. Michele Harper, emergency room physician and New York Times best-selling author of The Beauty in Breaking.
For anyone from Canada planning to make the trek, contact Erin Mueller to arrange a meeting with Navin Haffty/Engage
Eight Canadian-based Experts Join the Tegria Team
Tegria Canada is growing! Since the start of 2021, we have hired eight new (in country) team members focused on client success. Tegria Canada remains committed to hiring and employing the most talented experts in the industry. Our expansion plans are in place and we look forward to continuing our commitment to serving our Canadian clients and creating health for a better world.
We look forward to sharing more about our Canadian team in future issues. To our new team members, welcome to Tegria Canada!
Navin Haffty of Canada is Hiring
Navin Haffty continues to expand our commitment to MEDITECH’s Canadian clients. We are pleased to have recently added new team members in Canada and plan to continue our initiative to grow our team here. Navin Haffty employs the most experienced MEDITECH consultants in North America and is looking to complement our team with Canadian-based resources.
MEDITECH Expanse Clinical Lead or Subject Matter Experts – Canada: Navin Haffty is looking for strong clinical resources with proven implementation experience with MEDITECH Expanse. Are you a clinician able to communicate effectively, with expert application knowledge, who enjoys leading projects in a fast paced and energetic team environment?
Navin Haffty is also actively seeking experienced MEDITECH Expanse project managers, leads and subject matter experts. Experience in Oncology, Ambulatory, Patient Accounting and Surveillance is highly valued.
Are you ready to join the team at Navin Haffty? Contact us at email@example.com.
We invite you to share our newsletter with your peers and encourage them to subscribe. We also welcome everyone to become a member of our social media community.
We are pleased to share the following testimonial from one of our recent Expanse clients:
“This afternoon I said goodbye to our Navin Haffty project manager as our Expanse implementation engagement was brought to a successful conclusion. Butler Health System will begin to move forward in the new Expanse era on a unified HCIS across two hospitals, with several dozen clinics, and hundreds of providers. The project manager’s dedication and focus will leave a lasting legacy at BHS. She’s been a steady and strong leader and has made our implementation successful through her intense dedication. The entire Navin Haffty team has been outstanding. I would not hesitate to recommend any of the individual consultants that we’ve worked with these past few years. And in concert, this team has been nothing short of superb. We are fortunate to have been assigned each and every one of them. I also appreciate your partnership. You said we would be in good hands, and you delivered.”
Roger Lutz, CHCIO, HCISPP, MBA, Chief Information Officer
Butler Health System, Butler, Pennsylvania
We are pleased to share our newest list of engagements:
MUN Conference 2021
September 23 (online)
The MEDITECH User Network (MUN) Conference is a unique opportunity for MEDITECH EU users to network with peers and learn more about system developments. This year’s spotlight sessions focus on clinical leadership, optimizing clinical build, and migrating to Expanse. MEDITECH sessions will focus on digital transformation for better patient outcomes, and various Expanse demos. Click here to register.
MEDITECH 2021 Physician and CIO Forum
September 29-30 (hybrid)
MEDITECH’s 2021 Physician and CIO Forum will be a hybrid event, held at MEDITECH’s Foxborough, MA conference center with a virtual option. Vaccinated healthcare professionals are invited to attend in person with CDC guidance being followed. The agenda includes five tracks of education sessions geared towards specific audiences: acute, ambulatory, Canadian, integrated care and CIO. New this year, physicians attending the featured lunch hour session will receive 1.0 of continuing medical education (CME) credit. Navin Haffty/Engage is pleased to be a keynote sponsor. Click here to register.
MEDITECH 2021 Revenue Cycle Summit
October 5-6 (online)
Learn how MEDITECH’s strategy for analyzing your revenue cycle will help you to stay competitive and fiscally fit.
MEDITECH Webinars (all times listed in Eastern)
Expanse Patient Care
September 23, 11:00 AM | 30 min.
Get an inside look at the intuitive, workflow-driven tools nurses use during their shifts to coordinate care, monitor patient populations, and ensure quality outcomes.
Expanse Patient Connect
September 28, 11:00 AM | 30 min.
This 30-minute webinar introduces how Expanse Patient Connect, our latest Cloud Platform service, automates convenient bidirectional communications between your healthcare organization and your patients to build a community of engaged, loyal consumers.
Harnessing Data to Advance Quality of Care Presented by healthsystemCIO
September 28, 12:00 PM | 60 min.
Learn how MEDITECH customers Frederick Health and Southern Ohio Medical Center are leveraging EHR data to guide decisions and enhance patient care.
MEDITECH and Nuance – Expanse Virtual Assistant EHR Workflow
December 13, 2:00 PM | 60 min.
MEDITECH and Nuance have collaborated to integrate artificial intelligence and voice-driven navigation into the Expanse EHR, allowing physicians to use simple and intuitive voice commands to access key areas of the patient chart.
Doctors’ Hours: CLPP Clinician Advisor Series Q & A
Deborah Harrigan, MD (Ambulatory)
Tuesday, September 28 at 12 p.m. – Register
Louis Dandurand, MD (Emergency)
Tuesday, October 26 at 12 p.m. – Register
Bryan Bagdasian, MD, MMM (Acute)
Tuesday, November 2 at 12 p.m. – Register
Navin Haffty/Engage is actively seeking individuals with strong implementation and consulting experience with MEDITECH Ambulatory, Expanse Home Health, Human Resources/Payroll Personnel, and Expanse project managers. Those with strong experience with multiple applications are in high demand. We offer an outstanding compensation package and a workplace culture that values each of our employees. If you are interested in joining Navin Haffty/Engage to be #BetterTogether, please email us at firstname.lastname@example.org to set up a time to discuss opportunities.
Navin Haffty/Engage offers the client job board as a free service to the MEDITECH community.
Job Seekers: If you are interested in exploring positions at other organizations, visit the client job board section of our website often. Feel free to refer colleagues!
Recruiters: If you would like to include your organization’s listing on the client job board, please email the job description and candidate application instructions to Lauren Iacovelli. No recruiting firms, please.