Navin, Haffty & Associates (NHA) is proud to announce we have been ranked overall top MEDITECH Consultants and Advisors by Black Book Research in their 2018 Client Satisfaction Survey on Information Technology Advisors and Consultants.
Black Book Research annually evaluates leading healthcare/medical software and service providers across 18 operational excellence key performance indicators (KPI) from the perspective of the client experience. Independent and unbiased from vendor and consultant firm influence, more than 1,400 C-suite and executive level hospital executives provided survey responses. Grouped by type of client organization, these executives named NHA the top MEDITECH consultant and advisor for hospital demographic categories, including community and rural hospitals (under 150 beds), large hospitals and academic medical centers (151+ beds), and hospital systems (including chains, IDNs and ACOs).
Under the KPI of MEDITECH Implementation, Strategy and Support Solutions, NHA was ranked #1 overall and earned the highest score on 11 out of 20 performance areas, including level of advisory/subject matter experience, governance and service management solutions, integrity/objectivity, breadth of firm experience, trust/reliability, viability/stability, speed and efficiency of engagement deployment, and training.
According to NHA’s present and CEO John Haffty, “Through the years I have received unsolicited feedback and comments from our clients indicating their great levels of satisfaction with our consulting staff and leadership. This is reflected through our consistently high rankings in KLAS, and we are proud to receive validation from yet another unbiased source that NHA is second to none in the MEDITECH consulting space.”
About Navin, Haffty & Associates
Since its inception, Navin, Haffty & Associates’ sole focus has been providing solutions that maximize the value of the MEDITECH EHR. As the largest and most respected MEDITECH consulting firm in North America, its exclusive focus on MEDITECH has allowed for greater insight and understanding of MEDITECH’s capabilities and for the expertise to better deliver innovative tools, solutions, and strategies that improve operational performance and enhance patient care quality. By leveraging the combined expertise of the largest and most experienced MEDITECH consulting team in the industry, Navin, Haffty & Associates stands second to none and is uniquely positioned to meet the needs of any organization utilizing the MEDITECH EHR.
About Black Book ™
Black Book Rankings, a division of Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors, and prospective software system buyers, pharmaceutical manufacturers, and other interested sectors of the clinical technology industry with comprehensive comparison data of the industry’s top respected and competitively performing technology vendors and consultants. The largest user opinion poll of its kind in healthcare IT, Black Book™ collects over 450,000 viewpoints on information technology and outsourced services vendor and advisory performance annually. Black Book was founded in 2000, is internationally recognized for over 15 years of customer satisfaction polling, particularly in technology, services, outsourcing and offshoring industries. For more information visit www.BlackBookMarketResearch.com.