May 2016

Thoughts from our President

With MUSE coming up at the end of the month, many of you may have seen marketing messages suggesting that you should speak with one consulting company or another if you are considering migrating to 6.1 using the READY methodology. My disappointment comes from the suggestion that these companies have significant experience with 6.1 and READY. As of this time, only three other companies besides Navin, Haffty & Associates (NHA) have actually completed a 6.1 READY project (two of which have only one site live). To date, not only has NHA completed more 6.1 READY projects than all others combined, but we are active at more 6.1 READY projects than all others combined, as well.

If you are considering 6.1, ask consulting companies to be specific in their experience. Providing a few Go-LIVE support resources is not the same as managing a complex project. Also, check the KLAS ratings and, as importantly, read the user comments in the HIT Enterprise Implementation Leadership category, which is the category that aligns with READY.If a consulting company is not included, it is due to their limited experience.

If you are attending MUSE and want to discuss 6.1, feel free to contact me at jhaffty@navinhaffty.com to schedule a time. I hope to see you there.

John Haffty

President

Ambulatory – Initial Physician “Wins”

At a recent meeting, we reviewed with MEDITECH the initial responses to their new Ambulatory product, which is now live at four sites with over 300 physicians. This list will grow every month going forward as new sites go live. Here are some of the features/functionalities that are generating a positive buzz in the real world:

• The user interface/ease of use/intuitiveness
• Ability to easily incorporate pictures into the EHR
• Physician documentation tool
• Patient registries
• Personalized summary screens/widgets
• Integrated PFSH and problem lists
• Care tools
• Wellness protocols

While MEDITECH’s Ambulatory product is still evolving, there continues to be a focused effort to address any gaps or concerns of early adopters, and user satisfaction is very high, especially for a new product. Early reports continue to reinforce that physicians see this product quite favorably.

At this time, there are contracts in place for more than 40 organizations and over 3,000 additional physicians.

MEDITECH’s 6.1 Surveillance – Saving Lives and Time

Between the MUSE conference the end of this month and MEDITECH’s Nurse and Home Care Forum in June, you will have two opportunities to hear from The Valley Hospital, Ridgewood, New Jersey, and NHA’s Jan Barrett on the use and impact of the new Surveillance tools available in 6.1. While the sessions’ descriptions talk about managing Sepsis, there is much more being done. The initial findings from the first months of usage are nothing short of amazing. The tools provide real-time actionable information, which provides early warning signs that patients are experiencing issues, and immediately notifies a rapid response team to intervene. There have been several remarkable stories where the impact has been impressive. Further, this software has resulted in significant productivity gains for the quality nurses. If quality management is important to you and your organization, we’d encourage you to attend one of these sessions. Information on each is available in the sections of this newsletter on each event. If you have questions or need more information, contact John Haffty at jhaffty@navinhaffty.com

KLAS Rankings

Each month, we share our KLAS rankings and some comments from clients. We believe KLAS provides the best representation on how vendors are performing in the eyes of their clients in our industry. We hope this serves as a reminder to check KLAS rankings and commentary when considering a consulting company.

In every category, we score above the industry average. As of May 9, here are our rankings:

HIT Enterprise Implementation Leadership – 2^nd
We were awarded “Best in KLAS” for this category for 2015/2016, and our score equals our year-end score. Note only two other MEDITECH READY certified firms rank in this category.

Technical Services – 1^st

Our score has improved since year end, and we are now top ranked. This category covers report writing, data repository and proration rules services.

IT Advisory Services – 10^th
Previously known as Planning & Assessment, where we were “Best in KLAS” for 2014.  

HIT Implementation Support and Staffing – 10^th
This category encompasses small READY implementations and backfill resources.

Selected Comments:

“Navin, Haffty & Associates is extremely responsive. Whenever our primary consultant can’t get us what we need, we get transferred to someone else within an hour. I don’t use Navin, Haffty & Associates very often, so I consider their responsiveness to be very good. Whenever they can’t get me what I need within 48 hours, they let me know and ask whether I still want to proceed. They keep us informed as to where we are.” Director/PhysicianApril 2016

“Navin Haffty nurtures relationships. All of their consultants go the extra mile to build a relationship with the customer, and when things aren’t working out with a consultant, it is easy to get a replacement. Navin Haffty commits to the relationship and puts time into it.” Manager/Analyst, April 2016

Please note selected commentaries may not represent the whole of provider sentiment related to this product or service. For a complete view, visit KLASresearch.com.

Quick Notes

• Several months ago, we made readers aware of MEDITECH’s partnership with Validic, which integrates clinical, fitness and wellness data into the MEDITECH Electronic Health Record (EHR). We wanted to report that the first site is now LIVE, using this to bring patient data to the MEDITECH patient portal. We expect many more sites to report successful Go-LIVES in the near future.

• If you are interested in learning more about MEDITECH’s new Business and Clinical Analytics (BCA) solution, check out this information from Kalispell Regional Medical Center, Kalispell, Montana, as they share initial impressions. Click here.

• Congratulations to our friends at Tanner Health System, Carrollton, Georgia, for being selected as one of the Top 15 Health Systems in the country by Truven. This is the fourth time in the past five years that Tanner has received this honor. We are proud to have the privilege of working with such as distinguished organization.

• NHA is pleased to announce our recent contract with Salem Regional Medical Center, Salem, Ohio, to serve as their consulting partner for their 6.1 projects. Salem is converting from another EHR vendor, and we are pleased to have been selected to work with them.  

• Stacey Johnston, MD, Medical Director of Beaufort Memorial Hospital (a current NHA 6.1 implementation client), will demonstrate MEDITECH’s Web EHR on Wednesday, May 25 at 11:00 AM EDT.  Dr. Johnston will share her excitement for this new web-based product and will highlight the streamlined, roles-based desktop approach to patient care and documentation across different care settings. In this 60-minute demo, you’ll hear from a practicing physician, and see MEDITECH’s fully integrated web-based EHR in inpatient, ambulatory, home care, and long term care settings; MEDITECH’s Patient and Consumer Health Portal; and MEDITECH’s Business and Clinical Analytics solution. Click here to register.

MEDITECH Events

Upcoming Doctors’ Hours Sessions

From the MEDITECH website:

An interactive webinar series led by MEDITECH physicians

The goal of our Doctors’ Hours series is to provide an opportunity for physician leaders in the MEDITECH community to meet and interact with members of our physician consultant team. During these hour-long webinar sessions, attendees will learn how to optimize their use of the MEDITECH system through physician instruction, recommendations on best practices, and lessons learned from your peers. The one-hour format also includes an opportunity, at the end of the session, for attendees to ask questions and participate in discussion with the physician presenter.

Physician Governance and Physician Roles
Presented by Bryan Bagdasian, MD,  une 2 @ 1 p.m.

Communication Strategies for Physician Leaders
Presented by William Gustin, MD, June 7 @ 1 p.m.

Organizing Physician Advisory and Workgroup Meetings
Presented by K. Nadeem Ahmed, MD, June 8 @ 1 p.m.

CLPP Executive Webinar Q&A
Presented by Bryan Bagdasian, MD, June 9 @ 2 p.m.

MEDITECH’s Nurse and Home Care Forum

The Nurse and Home Care Forum will be held June 15-17 at MEDITECH’s Foxborough, Massachusetts location. As MEDITECH’s largest event for nurse and home care administrators, it is an exciting conference for sharing significant information.

If you are planning to attend, we’d encourage you to consider going to the educational session on Surveillance. The new tools in 6.1 are incredibly powerful and making a significant difference already at The Valley Hospital.   

Using Surveillance to Keep an Eye on Sepsis
Chris Neumann, Project Specialist, The Valley Hospital
Janet Barrett, MSN, RN, CPHQ, NHA
During this session, you’ll learn surveillance techniques to identify patients at risk for hospital-acquired conditions and how to facilitate disease monitoring using a surveillance search engine. Attendees will walk away with an introduction to early adopter use and experiences using this new modality.

Also, here are some sessions that we believe are particularly interesting:

6.1 Improvements in Critical Care Workflow
Alicia Brubaker, RN, The Valley Hospital
Listen as Alicia Brubaker, RN, from The Valley Hospital shares her experience as an early adopter involved with the ongoing development of the critical care flowsheet and how the flowsheet has positively impacted Valley’s critical care areas since Go-LIVE. Alicia will highlight the enhancements made to the flowsheet over the past year and how these will significantly impact the workflow of your nurses in the ICU and CCU. 

Oh, Baby: Fetal Monitor Integration is Here!
Paul King, RN, Lead Software Designer, Product Development, MEDITECH
Representative from Obix
Join us for a walkthrough of our new and exciting functionality: fetal monitor integration. This demonstration will include the inbound, outbound and single sign-on components

Telehealth, Your Patients, and You: An Interactive Discussion and Demonstration
Come explore our new telehealth solutions and see how technology improves patient care and overall outcomes. Some of the features you’ll see include care planning, actionable alerts, streamlined documentation and more! We also want to hear your ideas regarding future features, including: video visits, secure text messaging and ambulatory workspace integration.

Wireless Delivery of Vital Signs to the Electronic Health Record
Karen Parker, MSN, RN, Meadville Medical Center
Meadville Medical Center is currently taking vital signs through devices equipped to electronically transmit readings from the patient’s bedside to the EHR. During this session, you’ll learn the pros and cons of wireless vital signs delivery and the impact it has on patient care and outcomes.

In a Galaxy Not So Far Away… eCQMs
Jodi Frei, Northwestern Medical Center
William Presley, Acmeware
During this session, you will gain an increased awareness of the process and strategies associated with electronic Clinical Quality Measure (eCQM) submission.

For more information, or to register visit MEDITECH’s event page.

2016 International MUSE Conference

The 2016 International MUSE Conference will be held in Orlando, Florida from May 31 through June 3. Navin, Haffty & Associates will exhibit again this year, and we will be found at booth #516.

You won’t want to miss the 6.1 sessions we are co-presenting with two of our clients:

1087 – Designing SUR 6.1 Assessments, One Time Document Trackers, and Care Plans

Wednesday, June 1 – 11 am-12 pm
Christine Johnson of NHA and Nancy Heywood of Halifax Health Medical Center

As Halifax Health transitions from C/S 5.66 to 6.15 the presenters share their strategies and cut through the complexities of designing/building an integrated, interdisciplinary documentation model supportive of six separate surgical departments with 39 operating rooms. These approaches support standardized, streamlined clinical content while still encompassing regulatory, safety, and quality goals to provide collaborative, meaningful clinical patient content.

1014 – 6.1 and Done? 
Thursday, June 2 – 10:15-11:10 am 
Eric Carey, CIO and Michael Burke, AVP of Information Systems at The Valley Hospital
Lynn Bowen, Principal Consultant, NHA

The Valley Hospital, a 451-bed acute care hospital, has been a MEDITECH MAGIC hospital since 1995. Valley utilized MAGIC to its fullest over that time, and after a system selection process in 2013, selected MEDITECH 6.1 as its HCIS. Implementation began in early 2014, with a June 1, 2015 go live. This presentation outlines the details of Valley Hospital’s 6.1 implementation, including lessons learned, what the facility would do differently, what works and what doesn’t in 6.1.

1088 – Successfully Navigating NPR MM to M-AT SUR: Step-by-Step Guide for Inventory and Item Migration

Thursday, June 2 – 10:15-11:10 am
Christine Johnson of NHA and Jean Lessig of Halifax Health Medical Center

As Halifax Health Care System transitions from C/S 5.66 to 6.15 the presenters share their strategies and develop steps to help teams cut through the complexities of designing/building/testing/migrating and validating the data.

1008 – Surveillance – Keeping an Eye on Sepsis

Thursday, June 2 – 3:30-4:25 pm

Janet Barrett of NHA and Chris Neumann of The Valley Hospital

The Valley Hospital migrated from MAGIC to the 6.14 platform in June 2015. As part of that migration, The Valley Hospital became the early adopter of MEDITECH’s new surveillance functionality. Surveillance is a real-time pattern recognition tool that can be used as an “early identification and warning system” across all acute care populations. This session will explore using the surveillance functionality for early detection of sepsis. It will demonstrate the surveillance functionality and build considerations, workflow impact and other uses for event or disease surveillance.

MEDITECH will also be there to demonstrate their strategies for optimizing your system and to share how 6.1 Web EHR will transform the way your organization delivers care. Visit MEDITECH’s website for more details on MEDITECH session information.

If you are interested in more information, visit the 2016 International MUSE Conference website for event details and registration.

Navin, Haffty & Associates is Hiring!

To keep up with demand from our clients, NHA continues to need excellent MEDITECH specialists. We have been named among the top 100 Best Places to Work in Healthcare by Modern Healthcare for the second consecutive year.

We believe there are significant advantages to being part of NHA. As part of the largest consulting company focused exclusively on serving the MEDITECH community, we enjoy an exceptional working relationship with MEDITECH, offer a collaborative work environment and treat each of our staff with respect. Our competitive compensation package includes exceptional medical insurance coverage as part of our extensive benefits, as well as ongoing education to maintain and develop skills and talent. Our employment approach and focus on long-term business relationships has led to an unparalleled record for consultant and client retention.

If you have interest in consulting and have solid MEDITECH experience with implementing their applications, please contact us. We have an outstanding mentoring program for new consultants and have the best reputation in the MEDITECH community for training and development of our staff. We are the first company certified in the new MEDITECH READY implementation methodology, earning certification nearly two years prior to any other firm.

We are also interested in experienced consultants from other consulting companies. As the largest company that works exclusively with MEDITECH, you would be supported as you continue to build your skills. In addition, our management approach has demonstrated a respect for our consultants and created a collegial atmosphere that encourages information sharing and support.

While we have a number of openings at this time, we are particularly interested in candidates with strong project management (6.x preferred), revenue cycle and ambulatory experience.

If you are interested please contact us at recruiting@navinhaffty.com or call us at (855) 309-9334. See what positions are currently available by visiting the NHA Current Openings page.

Please note that at this time we are able to consider only those able to travel up to 80% of the time. (Current employees of MEDITECH or of our clients cannot be considered.)

Client Job Board

If you are interested in exploring new positions at other organizations, visit the client job board section of our website. This is a free service of NHA to the MEDITECH community. Currently there are many postings from MEDITECH organizations. If you or a colleague are interested, check out what’s open.

If you would like to include your organization’s listing on the NHA website, please email Katie Kelly at kkelly@navinhaffty.com. (Please note that as this is a courtesy to the MEDITECH community, we will not accept postings from recruiting companies.)