March 2020

Thoughts From Our President

I was recently asked to describe NHA in one word. I answered “integrity.” The best definition of integrity is a quote from C.S. Lewis that has stayed with me over the years since I first heard it: “Doing the right thing even when no one is watching.”

This is the fundamental message we aspire toward at NHA, and a message we deliver to our staff. It isn’t about getting credit or glory, it’s about putting your head on the pillow at night and being at peace with yourself. Regardless of the short-term outcome, I have never regretted doing the right thing.

I hope to see you at HIMSS where we can trade a few stories on this topic.

John Haffty, President
Navin, Haffty & Associates

MEDITECH Announces Expanse Patient Care

The following is from a recent announcement on MEDITECH’s website:

MEDITECH has disrupted the EHR market with its revolutionary physician mobility tools, and now the company is doing it again for nurses and therapists with Expanse Patient Care. The intuitive, web-based software empowers nurses and therapists to mobilize care delivery using the device best suited for the task at hand, while keeping their focus on what matters most — their patients.

Designed using MEDITECH’s strong framework and understanding of how nurses and therapists really practice, Expanse Patient Care enhances mobility and streamlines nursing and therapy workflows. Use of familiar, mobile devices allows nurses and therapists to “stay on the go” and maintain face-to-face time with their patients. With a smartphone, caregivers can untether from WOWs and conveniently perform bedside verification, review clinical decision support tools, conduct patient assessments, and review the patient record in the palm of their hands.

Additionally, the solution allows for personalized navigation so users can review patient records in a way that works best for them, with customizable features and a user interface similar to their everyday mobile devices. Users can also conveniently review the full patient journey through a single EHR available on a single mobile device, allowing them to collaborate with physicians using a consistent toolset and efficiently navigate care transitions.

Read MEDITECH’s full announcement, and view their newly released video.

Save the Date – MEDITECH’s Nurse Forum

MEDITECH’s Nurse Forum will be held at its Foxborough, MA facility June 17-19. Don’t miss this great opportunity to learn about MEDITECH’s product updates designed specifically for nurses and therapists, as well as the chance to network with peers. Click here to register.

Canadian Corner

• At this year’s HIMSS Global Health Conference & Exhibition, MEDITECH will be the sole sponsor of the Canadian Session Series that reinforces their footprint with C-level and international audiences.
  • Canadian Session Series
    Tuesday, March 10 from 10:30 am – 2:30 pm, Room W330A
    Hear from and engage with your peers during three presentations highlighting Canada’s digital health approaches and solutions to local and universal challenges.
    Moderator: Dr. Derek Garniss, CMIO, Medical Director of Emergency Medicine, Sault Area Hospital, Sault Ste. Marie, ON
• NHA is proud to be a co-sponsor of the Canadian Reception at HIMSS20, to be held Tuesday, March 10 at 6 pm at the Hyatt. This annual networking event is co-hosted by ITAC Health, Canadian Prairies and the Ontario Chapters of HIMSS. This event is the signature social event for Canadians and their guests attending HIMSS. Registration is free and available online until March 10. We look forward to seeing you there.
• The Ontario Mental Health Partnership (Ontario Shores Centre for Mental Health Sciences, Waypoint Centre for Mental Health Care, and The Royal Ottawa Mental Health Centre), the first mental health partnership in Ontario, plan to move forward with Expanse, MEDITECH’s web-based, mobile platform.
• MEDITECH Director of Client Support Patricia Pacewicz recently published the following blog post: How Ontario’s hospital partnerships are leading Canada’s public healthcare system transformation
• HIMSS Ontario Chapter has announced their 2^nd Annual Ontario Health IT Conference will be held Thursday, October 1, 2020 at the Toronto Congress Centre. Click here to register. Details and agenda are yet to be announced.
• The Canada Health Infoway Partnership Conference will be held during Digital Health Week, November 17-18, 2020 at the JW Marriott Parq in Vancouver. Registration opens this month.
• We invite you to share our newsletter with your peers and encourage them to subscribe. We also welcome everyone to become a member of our social media community. Click here to join us on Twitter and LinkedIn.

MedPower e-Learning News

NHA has been a strong proponent for use of the MedPower e-Learning platform and video-based microlearning content for several years. These tools are a significant component of our successful physician training services, leading to the highest levels of physician adoption and satisfaction in our many Expanse implementations. This month, there are two major announcements:

• MedPower’s MEDITECH Expanse Acute and Ambulatory training courses now qualify for two Category One CME credits. Not only will your physicians find MedPower the best way to support their initial and ongoing MEDITECH Expanse education, but they will now earn CME credits for completing valuable coursework that will improve satisfaction and save time.
• As validation of the effectiveness of these tools, MEDITECH International has selected MedPower to support mobile training for their many clients. Click here for the full press release, including a statement from Charlotte Jackson, CEO of MEDITECH International.

For more information, visit www.medpower.org or contact Matt Downing.

HIMSS 2020

The HIMSS Global Health Conference & Exhibition is being held in Orlando from March 9-13. Michelle O’Connor, MEDITECH’s president, recently shared her recommendations on what to look for at the conference. Here are some other key highlights:

MEDITECH will be at booth #1428. Throughout the conference, they will be hosting demos on various topics such as:

• Care Across the Continuum
• Genomics
• Patient Experience
• Expanse Practice Management
• Expanse Revenue Cycle
• Expanse Population Health
• Expanse Labor and Delivery
• Expanse Patient Care

Click here to register for demos.

MEDITECH will also be offering a unique opportunity to schedule a 30-minute meeting with a CMIO in their booth to discuss their Expanse experiences. Visit their website to sign up for CMIO Conversations and Connections.

MEDITECH Education Sessions (all times listed in Eastern)

Reduce LOS with Technology & Multidisciplinary Communication
Tuesday, March 10 at 4:15 pm, Room W330A
Dr. Ginny Kwong, Vice President and CMIO of Halifax Health will discuss how the organization utilized a multidisciplinary team-based communication structure to improve collaboration to reduce lengths of stay. She’ll focus on such features as a mobile voice activated system with secure texting and embedded best practice content in the EHR desktop.

Combining Clinical and Business Analytics for Efficiency
Thursday, March 12 at 2:30 pm, Room W304A
Dr. John Tollerson, CMIO of Kalispell Regional Medical Center will share how Kalispell Regional Healthcare used analytics to transform their approach and achieve clinical success. Dr. Tollerson will focus on the aggregation of clinical, financial, and operational data to attain positive outcomes, such as improving ER bounce backs and hospital admissions, reducing A1C patients, and highlighting RVUs for physicians.

MEDITECH Professional Services
Tuesday, March 10 at 1:45 pm, Debut Square
Janet Desroche, MEDITECH Associate Vice President, will discuss how your EHR can reach its fullest potential with MEDITECH’s Professional Services.

Interoperability Showcase
March 10-12, Booth #8300
MEDITECH’s will be demonstrating their Traverse interoperability solution alongside other CommonWell Health Alliance participants during the Interoperability Showcase throughout the conference.

MEDITECH in the Cloud
Wednesday, March 11 at 3:15 pm, Room 202A
MEDITECH Expanse is one of the first EHRs available through the Google Cloud Platform (GCP), delivering a new level of digital transformation in the public cloud setting. Hear more about MEDITECH’s leap into the public cloud setting from Advanced Technology Vice President Scott Radner.

MEDITECH CMIO Roundtable Discussion and Reception

Tech-Enabled Team-Based Care: Enhancing the Provider and Patient Experience
Tuesday, March 10 from 4:15-6:15 pm, Room 303A
In this session, key industry thought leaders will discuss existing and near-term solutions for improving communication and care coordination, including things like secure messaging and texting, multidisciplinary care plans, clinical dashboards, portals, apps, and more.

CMIO Roundtable Discussion: 4:15 pm
CMIO Networking Reception: 5:15 pm

Canadian Reception
NHA is proud to be a co-sponsor of the Canadian Reception at HIMSS20, to be held Tuesday, March 10 at 6 pm at the Hyatt. This annual networking event is co-hosted by ITAC Health, Canadian Prairies and the Ontario Chapters of HIMSS. This event is the signature social event for Canadians and their guests attending HIMSS. Registration is free and available online until March 10. We look forward to seeing you there.

MEDITECH Customer Appreciation Event
MEDITECH will hold its annual customer appreciation event at B.B. King’s Blues Club, Wednesday, March 11 from 7-10 pm. Click here to register for this popular event. NHA is proud to be a sponsor.

NHA Presence – Meeting Place 107
NHA will also have a strong presence at HIMSS20 and is offering free one-hour strategy sessions with our clients and prospects. Click here to sign up.

Athenahealth Withdraws from Acute EMR Market

Most of our readers are familiar with Athenahealth, one of the larger ambulatory EMR vendors.  Several years ago Athenahealth announced the acquisition of a small acute care EMR vendor and their plan to develop an new EMR for hospitals. In a recent article published by The Boston Globe, the company’s new president announced he will abandon that plan and focus “on its core business of selling electronic health records software to doctors’ offices across the country.”

Client Testimonial

We are pleased to share the following testimonial from one of our clients:

“NHA’s Expanse preplanning assessment provided us with a clear vision and path to a successful MEDITECH Expanse implementation. They hit the mark with ensuring we identified the appropriate executive sponsors, we understood the magnitude of the implementation and the resources required, and the extent to which executive level participation would be required. This preplanning effort with NHA was well worth the investment.”

Eric Rogers, Chief Information Officer, Hebrew SeniorLife, Boston, MA

NHA Client News

• Congratulations to Fulton County Medical Center of McConnellsburg, Pennsylvania on its February 1 Go-LIVE with MEDITECH’s Ambulatory platform. Fulton’s physician practices migrated from the Greenway Prime Suite EHR. NHA is pleased to be the consulting partner for this implementation
• Congratulations to Wilson Health of Sidney, Ohio on its completion of the transition to MEDITECH’s Ambulatory platform. Wilson’s 45 physicians migrated from three ambulatory systems, primarily Allscripts, utilizing a staggered Go-LIVE schedule. NHA is pleased to have assisted Wilson with this implementation
• We are pleased to announce we have been selected by the following organizations for their upcoming projects:
  • Palos Health, Palos Heights, IL – NPR Payroll Extract
  • Signature Healthcare Brockton Hospital, Brockton, MA – Expanse Implementation Support
  • Stamford Hospital, Stamford, CT – Reg/Sched/Revenue Cycle Support
  • UNC Wayne Health Care, Goldsboro, NC – MEDITECH HR Assessment & Training
  • Holland Bloorview Kids Rehabilitation Hospital, Toronto, ON – Revenue Cycle Backfill Assistance

Quick Notes

• MEDITECH recently published a blog post by Dr. Deborah Harrigan, Medical Director of Frisbie Memorial Hospital, on how annual wellness visits improve patient outcomes and organizational revenue.
• MEDITECH has developed a Hypertension Management Toolkit for Expanse Ambulatory to help clinicians identify and monitor hypertensive patients.

Calendar of Events

Upcoming MEDITECH Webinars (all times listed in Eastern):

Gain Mobility with MEDITECH’s Expanse Point of Care Solution
March 4, 11:00 AM | 30 min.
Learn how Expanse Point of Care puts medication administration, documentation, and chart review in the palm of your hand.

Introducing MEDITECH’s Labor and Delivery Solution
March 17, 11:00 AM | 60 min.
Find out how Expanse Labor and Delivery is designed for nurses to take on the unique responsibilities of caring for little ones, as well as their mothers.

Take the “On Ramp” to the Intersection of 21st and TEFCA
March 17, 2:00 PM | 45 min.
Learn how the 21st Century Cures Act impacts healthcare technology, including a proposed path to nationwide interoperability.

Physician Peak Performance Program
March 23, 1:00 PM | 45 min.
Learn how MEDITECH’s Physician Peak Performance Program engages your physicians with workflow efficiency and targeted system personalization services.

HIEs: They Have the Data, Learn How to Harness It
March 24, 2:00 PM | 45 min.
Explore the different types of Health Information Exchanges, including other modern technology such as HL7 FHIR, and the impact they have on data.

Take Control of Your Revenue Cycle with Expanse
March 31, 11:00 AM | 60 min.
See MEDITECH’s proven solution that drives revenue while improving the patient’s financial experience.

Expanse Patient Care
April 1, 2:00 PM | 30 min.
Learn how Expanse Patient Care allows nurses to be mobile while providing high-quality care.

Transformational Implementation with Confident Execution
April 2, 12:00 PM | 45 min.
Find out how MEDITECH’s Professional Services team incorporates the latest tools and techniques to give you the confidence for a successful implementation.

Driving to Excellence with Targeted Quality Improvement and MEDITECH Toolkits
April 2, 2:00 PM | 45 min.
Learn how MEDITECH’s Professional Services team can help you successfully transform processes and achieve improved outcomes in cost, quality, and patient safety.

Do You Have 2020 Vision into Your Data?
April 7, 2:00 PM | 45 min.
Learn how MEDITECH’s data intelligence team is assisting customers across the country using BCA and DR to drive healthcare decisions.

Upcoming Conference

2020 Home Care Symposium
March 24-25
Atlanta, GA
MEDITECH’s annual Home Care Symposium is filled with two days of education and networking designed to help you give patients a personalized experience from the comfort of home. A preliminary agenda has been released. Click here to register.

Upcoming Doctors’ Hours Sessions

The goal of MEDITECH’s Doctors’ Hours series is to provide an opportunity for physician leaders in the MEDITECH community to meet and interact with members of their physician consultant team. During these hour-long webinars, attendees learn how to optimize their use of the MEDITECH system through physician instruction, recommendations on best practices, and lessons learned from peers. At the end of the session, attendees can ask questions and participate in discussions with the physician presenter.

Strategies for Implementing Effective Clinical Decision Support in Expanse
Presented by Bryan Bagdasian, MD, MMM and Janet Descroche, AVP
March 4, 12:00 PM – Register

Physician Optimization Preferences for Ambulatory
Presented by: Joy Chesnut, MD
April 27, 12:00 PM – Register

NHA is Hiring

If you are interested in consulting, consider joining us. NHA continues to need excellent MEDITECH specialists and, for the sixth year in a row, we have been named to the “Best Places to Work in Healthcare” list by Modern Healthcare magazine.

We are currently looking for strong MEDITECH Ambulatory lead consultants with experience in practice management clinical and billing software.

If you are interested, please contact us at recruiting@navinhaffty.com or call us at (855) 309-9334. See what positions are currently available by visiting the NHA Careers page.

Please note at this time we are only able to consider those able to travel up to 80% of the time. Employees of MEDITECH and our clients cannot be considered.

Client Job Board

NHA offers the client job board as a free service to the MEDITECH community.

Job Seekers: If you are interested in exploring positions at other organizations, visit the client job board section of our website often. Feel free to refer colleagues!

Recruiters: If you would like to include your organization’s listing on the client job board, please email the job description and candidate application instructions to Katie Kelly. No recruiting firms, please.