Cybersecurity is among the most pressing of concerns for CIOs. The rise in the number of cyberattacks in healthcare has exploded, adversely impacting the full spectrum of organizations from large IDNs to small community hospitals. As you know, there are few things more costly to a hospital than a damaging cyberattack. In speaking with clients, we learned two interesting points:
In these recent conversations, it became clear to me CIOs are looking to learn more about what steps other hospitals have taken or are planning. Towards this goal, I am asking our readers to participate in a brief survey on cybersecurity planning. This survey is designed to take less than five minutes, and the results will be shared in our July newsletter. I appreciate your participation.
John Haffty, President
As part of Tegria, Navin Haffty/Engage is able to draw upon a set of tools and resources that go beyond optimizing software. Our Clinical Solutions team combines leading edge technologies with a deep understanding of clinical processes to deliver results. In a recent engagement, Swedish/Cherry Hill Campus, Seattle, WA, a certified comprehensive stroke center, wanted to decrease “door-to-needle” (DTN) time to fewer than 30 minutes, implement and test new workflow designed to eliminate process delays and involve caregivers in leveraging their expertise in developing the solution.
Caregivers leveraged our proven Macro-SimulationTM methodology as a key differentiator in improving stroke outcomes. By engaging a multidisciplinary team of physicians, nurses, and technicians, our team was able to critique policies, identify process gaps and solutions, and embed new roles and workflows validated in simulation. This was achieved through gap analysis, process improvement, role delineation, tool development, communication practice, team building, and real-time solution testing. This resulted in a 42% decrease in average DTN time post-simulation, and a DTN time for one patient of just 22 minutes, well below the national target.
For more information or to explore how our Clinical Solutions team can help DTN for stroke patients or other areas needing improvement, contact us at email@example.com.
Before the pandemic, many MEDITECH hospitals were challenged to recruit and retain subject matter experts to support and optimize MEDITECH applications and infrastructure. The pandemic invariably increased staffing challenges for hospitals. If you don’t have this issue, you are fortunate. If you do, Navin Haffty/Engage offers solutions tailored to your specific needs.
As we enter the post-pandemic period, we are prepared to provide individualized solutions based on your hospital’s specific needs. Our services can begin as soon as we are granted system access. Our contract terms are flexible, with the ability to modify service levels at any time.
If you are interested in learning more, contact us at firstname.lastname@example.org.
Lawrence, Massachusetts, home to 80,000 residents, is an under-resourced minority/majority city in northeast Massachusetts approximately 30 miles north of Boston. An urban city, Lawrence’s population is heavily concentrated within its seven square miles. Its COVID-19 rates placed it in the red zone as one of the top five most affected cities in the state. This status heavily impacted the city and Lawrence General Hospital, a private, non-profit community hospital and one of a handful of safety net hospitals in the state.
In response to this emergent situation, the Massachusetts Department of Public Health identified Lawrence General as a “super center” for the distribution of COVID-19 vaccines to the region. The hospital needed to quickly develop infrastructure, capabilities and obtain resources to meet these demands. In accordance with state guidelines, it would initially vaccinate first responders, healthcare workers and other vulnerable groups, and would need to quickly ramp up to serve the vaccination needs of the general public.
Lawrence General’s administration assembled an implementation team to oversee development of a robust call center to support a general public with unique needs involving a low income, aging population, many of whom are non-English speaking. Low computer literacy levels complicated plans for a high-tech approach. Vital to success of the roll out would be walk-in access and the ability to schedule appointments over the phone. More importantly, they needed an immediate solution to a pressing and potentially deadly threat.
Click here to read our full case study.
The HIMSS21 Global Health Conference & Exhibition is being held in Las Vegas (as well as virtually) from August 9-13. Tegria and all of its entities, including Navin Haffty/Engage, will have a strong presence.
We offer an exciting line up of speakers on topics such as consumerism/patient engagement, the benefits of cloud hosting, humanity in healthcare, and more. Tegria is an on-demand sponsor of the Global Digital Conference and will have additional thought leadership presentations, podcasts and presence.
Navin Haffty/Engage is offering free one-hour strategy sessions with our clients and prospects. Click here to sign up to meet with our executives and learn how Navin Haffty/Engage provides a complete MEDITECH solution for your EHR.
In April, we kicked off a three-part series to share descriptions of several very exciting projects we are engaged in involving MEDITECH’s Business and Clinical Analytics (BCA) product, as well as use of our extensive multi-vendor analytics capabilities. The third segment in our series explores analytics projects involving data mapping to a multi-vendor data warehouse and an engagement to connect an on-premises data repository to the cloud using Azure.
Tegria Officially Launches in Canada
Our parent company Tegria, a healthcare technology and consulting company, officially launched Tegria Canada on the eve of the 2021 e-Health conference. Tegria Canada is positioned for significant growth and long-term commitments under CEO/Managing Director, Steven Wilson.
Tegria Canada strives to become the partner of choice for governments and healthcare organizations working to transform their healthcare strategies and delivery capabilities, as well as the patient and family experience. It is committed to building a more integrated and tech-enabled healthcare ecosystem with comprehensive, sustainable solutions that modernize and simplify healthcare delivery now and into the future.
Tegria Canada’s immediate plan is to continue to build its footprint of locations as well as a growing bench of expertise to support its Canadian clients and work alongside its diverse U.S. teams.
e-Health 2021 Virtual Conference and Tradeshow Recap
Tegria Canada made its debut as the platform sponsor at e-Health 2021 to over 500 attendees and 58 sponsors and exhibitors. While many attendees came with a desire to reconnect with colleagues, a remarkable 40% of participants were first time e-Health attendees.
The common theme throughout the conference leaned on two complimentary yet often competing topics: The role of the social determinants of health, and empowering citizens to take charge and access their own health information. Presenters and participants reflected on the data, information, technology, and social gaps (such as equitable access to care) the pandemic has brought to light. The technical deficit across regions and provinces is taking center stage as organizations consider advancing digital technologies and patient outreach.
Other themes present during the conference included the belief healthcare IT will advance more in the next ten years than in the last 100. Further, data are growing exponentially and healthcare organizations must future proof their investments in technology, providers, patients and families. Our healthcare system is shifting from being physician led to one driven by patients. Leveraging the best available science, we look ahead to shifting from illness treatment to preventive care.
Navin Haffty is Hiring
Navin Haffty continues to expand our commitment to MEDITECH’s Canadian clients. We are pleased to have recently added new team members in Canada and plan to continue our initiative to grow our team here. Navin Haffty employs the most experienced MEDITECH consultants in North America and is looking to complement our team with Canadian-based resources.
MEDITECH Ambulatory Lead – Canada: Navin Haffty is looking for strong lead consultants with experience in MEDITECH’s practice management clinical and billing software. Join the leading MEDITECH consulting company to support our clients in the implementation of MEDITECH Ambulatory applications.
MEDITECH Expanse Clinical Lead or Subject Matter Experts – Canada: Navin Haffty is looking for strong clinical resources with proven implementation experience with MEDITECH Expanse. Are you a clinician able to communicate effectively, with expert application knowledge, who enjoys leading projects in a fast paced and energetic team environment?
Navin Haffty is also actively seeking experienced MEDITECH Expanse project managers, leads and subject matter experts. Experience in Oncology, Ambulatory, Patient Accounting and Surveillance is highly valued.
Are you ready to join the team at Navin Haffty? Contact us at email@example.com.
We invite you to share our newsletter with your peers and encourage them to subscribe. We also welcome everyone to become a member of our social media community.
We are pleased to share the following KLAS comments from our clients:
“The reason we went with Navin Haffty, aside from the fact we already have a relationship with them, is they participated in our implementation. We have ongoing support for certain things, and we like the familiarity with how Navin Haffty does business and the level of the people that work with them. I didn’t really need to look at other opportunities. We did take a look at another firm. But we would have had to train them, so that said to me that they didn’t really know the system that they were going to have to be utilizing. If I have to spend all my time training people, I don’t know that they would be able to solve any problems.”
“Considering the level of complexity with some of the requests that we have had, the firm has been able to help with developing a tool that would be accessible to various members of our administration without them actually having to get into the EMR. That is an example of going above and beyond because people normally have to get into the system and run this type of a thing. But the firm created something that would be a little easier for our admin people to have access to and understand how to use. So that is pretty good.”
We are pleased to congratulate the following Navin Haffty/Engage client on its MEDITECH Expanse Go-LIVE:
Client Success Stories
Navin Haffty/Engage celebrates the success of our clients. MEDITECH recently featured the following:
St. Anthony Regional Hospital of Carroll, Iowa has selected Navin Haffty as the certified consulting partner of choice for its EHR migration to MEDITECH Expanse. St. Anthony Regional is a 99-bed facility with a connected 79-bed nursing home serving west central Iowa. The hospital will migrate to Expanse from MEDITECH 6.15 in the acute and ambulatory settings. Navin Haffty will provide MEDITECH Expanse project management, ambulatory, acute clinical and revenue cycle leads, subject matter experts and physician trainers to support the implementation.
Other New Projects
MEDITECH 2021 Physician and CIO Forum
September 29-30 (hybrid)
MEDITECH announced new dates for the 2021 Physician and CIO Forum. This will be a hybrid event, held at MEDITECH’s Foxborough, MA conference center with a virtual option. Vaccinated healthcare professionals are invited to attend in person with CDC guidance being followed. The agenda is taking shape with four tracks of education sessions geared towards specific audiences: acute, ambulatory, Canadian and CIO. New this year, physicians attending the featured lunch hour session will receive 1.0 of continuing medical education (CME) credit. Click here to register.
MEDITECH Webinars (all times listed in Eastern)
Expanse Patient Care
June 22, 2:00 PM | 30 min.
Get an inside look at the intuitive, workflow-driven tools nurses use during their shifts to coordinate care, monitor patient populations, and ensure quality outcomes.
Expanse Oncology: The Next Evolution of Expanse
June 23, 2:00 PM | 60 min.
As the volume of cancer patients increases, oncology care teams are challenged with optimizing efficiency while providing seamless care. Learn how MEDITECH’s Expanse Oncology includes the personalization and mobility of Expanse’s web-based physician tools.
June 24, 2:00 PM | 60 min.
Learn how patients can interact with their providers and health records via the Patient Portal through Pre-Registration, Health Tracker, Appointment Booking, and Virtual Visits.
Business and Clinical Analytics
June 29, 2:00 PM | 60 min.
This webinar provides an in-depth look at how MEDITECH’s Business and Clinical Analytics (BCA) can help your organization increase efficiency, measure progress, and improve its clinical, financial, and operational performance.
Doctors’ Hours: CLPP Clinician Advisor Series Q & A
Louis Dandurand, MD (Emergency)
Tuesday, July 13 at 1 p.m. – Register
Bryan Bagdasian, MD, MMM (Acute)
Tuesday, August 3 at 12 p.m. (Eastern) – Register
Deborah Harrigan, MD (Ambulatory)
Tuesday, September 28 at 12 p.m. (Eastern) – Register
Navin Haffty/Engage is actively seeking individuals with strong implementation and consulting experience with MEDITECH Ambulatory, Expanse Home Health, Human Resources/Payroll Personnel, and Expanse project managers. Those with strong experience with multiple applications are in high demand. We offer an outstanding compensation package and a workplace culture that values each of our employees. If you are interested in joining Navin Haffty/Engage to be #BetterTogether, please email us at firstname.lastname@example.org to set up a time to discuss opportunities.
Navin Haffty/Engage offers the client job board as a free service to the MEDITECH community.
Job Seekers: If you are interested in exploring positions at other organizations, visit the client job board section of our website often. Feel free to refer colleagues!
Recruiters: If you would like to include your organization’s listing on the client job board, please email the job description and candidate application instructions to Lauren Iacovelli. No recruiting firms, please.