The recent major industry controversy surrounding a prominent EHR vendor and the implications surrounding their software certification has been widely publicized. Without naming the company involved, we assume the vast majority of our readers know the vendor, as well as many of the details around the recent settlement with the government. While the full extent of the impact this may have on their customers, as well as on the industry, remains to be seen, this is an opportune time to reflect on the true value of a vendor partner and the intangible, and often discounted, considerations when considering an EHR vendor.
In today’s competitive landscape, an investment in a new EHR is a major commitment, one that can be considered an integral component contributing to the success, or failure, of a healthcare organization. Software functionality, ease of use and other factors are critical items for consideration when evaluating an EHR vendor and their proposed solutions. Often overlooked but critical attributes of an EHR partner include corporate culture, stability, commitment to existing customers, research and development, and, in our opinion, as important as any other single factor, integrity.
Having worked with MEDITECH for over 35 years, it is incomprehensible that anything like this recent controversy could ever take place at MEDITECH. Their leadership and commitment to the values listed above remains unwavering. MEDITECH’s corporate culture and dedication to doing things right were the drivers behind their extensive, upfront efforts to update their software in accordance with Meaningful Use requirements within the given timeline. This is one example of many that demonstrate MEDITECH’s unparalleled track record of doing the right thing, the right way, for their customers and the industry.
While sometimes taken for granted, companies that do the right thing and put the long-term view above short-term profits make for better partners. Another way to say this: integrity matters.
John Haffty, President
Navin, Haffty & Associates
As MEDITECH built the 6.1 platform, one of the goals was to reduce the need for three-tier connectivity, most commonly provided through Citrix. This fall, with the release of version 6.1.6 priority pack 3, MEDITECH will deliver on the promise. This represents a chance to reduce technology costs and simplify the infrastructure environment.
MEDITECH has developed a detailed document on MEDITECH 6.1.6 web accessibility. Contact your MEDITECH representative for this information guide.
As of the end of May, MEDITECH is no longer supporting SQL 2008 or 2008 R2. If you haven’t upgraded already, you should plan to do so by the end of 2017. If you need assistance, please contact NHA as we are assisting several hospitals with this upgrade.
We would like to congratulate the following NHA clients on achieving a position on Becker’s Hospital Review’s 100 Great Community Hospitals list for 2017.
To view a full list of winners, click here.
Although the 2017 International MUSE Conference wrapped up in early June, there is still the opportunity to take advantage of the great educational sessions provided. We would encourage you to check these out by going to the MUSE Conference Resource Center.
While NHA is pleased that many of our clients were featured, we would direct you to the winner of the IEEE contest, 6.15 Revenue Cycle Implementation and Recovery – Five Things You Should Know, by Kris Wilson, Hilo Medical Center.
Also, there are many presentations by MEDITECH personnel on a wide variety of topics.
Note that access to the MUSE website requires a valid membership.
And congratulations to our 2017 MUSE International raffle winner, Sandi Wiltshire, IS Applications Manager at Heywood Hospital! Enjoy your FitBit Charge 2, Sandi!
We are pleased to share the following comments that we have recently received from our clients:
“We recently completed a MEDITECH launch on June 1, 2017, after planning over a year for this conversion of our hospital systems from McKesson products. The installation was a success due to the performance of NHA’s supplied personnel and the collaboration among our project team. Our NHA Project Manager was a master of his craft and the Financial and Clinical Coordinators were very knowledgeable about their areas of expertise. During our planning phase, the NHA resources identified certain staffing needs and filled each of them with very highly qualified people. Every member of the NHA team stepped up to the task, they knew their product area and were proactive in resolving our issues. They were also able to address and/or help us navigate issues that crossed applications. Overall, we found them to be very responsive to our needs, and I highly recommend using this firm when MEDITECH consultants are needed.” – Mark L’Italien, Director of Information Services, Salem Regional Medical Center
KLAS Comments – June 2017
“We closed our project and closed our engagement with Navin, Haffty & Associates on time and on budget. We wrapped up a little bit earlier than they were scheduled to leave. From a leadership perspective, they really did a very good job guiding us through the implementation.” – Executive
“For our implementation, we felt that Navin, Haffty & Associates really provided us with the very best resources. Every one of their individuals were in the top in their fields.” – Executive
“Navin, Haffty’s staff has some pretty great strategic skills. For example, they helped us consider our surveillance needs for the product we are implementing. Even though the product is new, the Navin, Haffty resources suggested that we put some surveillance in place, and they told us what we would want to do a year or two from now. They tell us about things that they have seen in the industry and how they think those things will impact us. So, they have been very good at giving us ideas of what to look for down the road.”
Please note selected commentaries may not represent the whole of provider sentiment related to this product or service. For a complete view, visit KLASresearch.com.
Web ED Webinar
Thursday, July 27, 11:00 AM (Eastern)
This high-level demonstration will show you how MEDITECH’s Web Emergency Department solution helps ED physicians quickly manage and prioritize patient needs from one central tracker.
2017 Physician and CIO Forum
Wednesday, October 18 – Thursday, October 19
Spend a couple fall days at MEDITECH’s Foxborough, Massachusetts location with your peers, MEDITECH staff and executives learning, sharing, and networking about how MEDITECH’s Web EHR helps transform care and improve productivity. Agenda topics are posted and registration is open.
If you are interested in consulting, consider joining us. NHA continues to need excellent MEDITECH specialists, and, for the fourth year in a row, we have been selected as one of Modern Healthcare’s Best Places to Work in Healthcare.
We are currently looking for candidates with implementation experience with MEDITECH’s 6.1 applications, with special interest in the AMB, RCG and SUR applications.
Please note that at this time we are only able to consider those able to travel up to 80% of the time (also employees from MEDITECH and our clients cannot be considered).
If you are interested in exploring new positions at other organizations, visit the client job board section of our website. This is a free service of NHA to the MEDITECH community. Currently, there are many postings from MEDITECH organizations. If you or a colleague are interested, check out what’s open.
If you would like to include your organization’s listing on the NHA website, please email Patti Collins at email@example.com.