As I reflect on a most unusual 2020, I wanted to share a few thoughts about Navin Haffty. Our August 2020 acquisition by Tegria has allowed us to expand the service offerings we can provide to you. We now offer a complete MEDITECH solution via the combined services of Navin Haffty and Engage, our sister company.
I hope you are excited about our expanded capabilities and how we can better serve you in 2021. You’ll be pleased to know we can now offer you the services of all companies within the Tegria family, including the top-rated revenue cycle management services of MediRevv (see more about MediRevv later in this issue). We look forward to providing more news and updates in future issues. Spoiler alert: You’ll want to be on the lookout for January’s issue of The Navin Haffty Report for an exciting update!
In the past two issues we’ve written about significant enhancements and product development updates from MEDITECH, specifically regarding the Expanse platform. The future is bright for MEDITECH, and all hospitals running their system should feel good about that. As Expanse continues to mature and expand with greater functionality and more applications, organizations are realizing the value of a modern, web-based integrated EHR solution that has significantly lower total cost of ownership than any of the other leading EHRs in the market.
Here are a few of the better memories from 2020 to close out the year:
Wishing each of you a joyful and healthy holiday season and hoping we return to normalcy in early 2021.
John Haffty, President
NTT Data is discontinuing MEDITECH EHR cloud hosting. The technology team of Navin Haffty, powered by Engage, is prepared to help you develop a migration plan to meet your timeframe and fit your budget. We have already assisted many NTT Data customers migrate to our cloud-hosting platform or to on-premises solutions.
As a premier MEDITECH-certified EHR hosting service partner, we provide secure and reliable hosting for all versions of MEDITECH, including Expanse, 6.1, 6.0, Client/Server, and MAGIC.
Contact us for more information or to request a link to our recent cloud hosting webinar featuring actual customers discussing their experiences and providing tips about what hospital executives should consider when choosing a cloud hosting partner.
Emanate Health went LIVE on MEDITECH’s state of the art Expanse platform in 2019 with the assistance of Navin Haffty. With the Expanse software license, Emanate opted for MEDITECH’s Business & Clinical Analytics (BCA) tool, a web-based data visualization solution that helps organizations increase efficiency, measure progress and improve performance. Emanate turned to Navin Haffty to build out the custom dashboards.
Navin Haffty provided the services of a senior BCA consultant to build out the custom dashboards requested by Emanate stakeholders. These included views into COVID patient status and supplies, admits and discharges, surgery status, and more. Here is a glimpse at some of the dashboards built by Navin Haffty, providing visualizations at the fingertips of Emanate executives:
Other dashboards currently being developed by Navin Haffty for Emanate include:
Emanate’s vice president of information services recognized Navin Haffty’s BCA expert as “a wealth of information” and credited her with contributing to “a robust group of dashboards that our users are enjoying.” She went on to comment on the COVID-19 dashboards. “They are gorgeous! Clean and succinct and most important accurate! Our infection control director says they decrease her workload by hours as she is able to quickly gather up her data with confidence. Our organization is in a better place due to her collaboration with our programmers, the transfer of knowledge, and the reports provided.”
BCA has endless possibilities with regard to datasets which can be pulled from the EHR and displayed as dashboards to assist with efficiencies and reporting enterprise wide. Other options in development at Emanate include:
If you are interested in learning more about Navin Haffty’s capabilities with BCA, contact us at email@example.com.
MEDITECH is deeply engaged in interoperability efforts and envisions interoperability as a strategic objective for the company and its customers. As a CommonWell-connected platform, MEDITECH is extending every effort to increase customer onboarding and rollout.
For more information on MEDITECH interoperability, contact David Gonzalez, Marketing Solutions Manager, Physician Experience and Interoperability, at firstname.lastname@example.org or (781) 774-1647.
Canada recognized and celebrated progress and innovation in healthcare IT during Digital Health week, November 16-22. With a year like no other, we recognize the innate impacts technology has on the patient’s ability to connect with caregivers in a meaningful way.
According to Canada Health Infoway:
You can rely on MEDITECH and Navin Haffty to work with you on your journey to a fully digital environment that serves the members of your healthcare communities. For more information visit MEDITECH.com or join the discussion on Twitter, #ThinkDigitalHealth.
We invite you to share our newsletter with your peers and encourage them to subscribe. We also welcome everyone to become a member of our social media community. Click here to join us on Twitter and LinkedIn.
A fellow member of the Tegria family of companies, Iowa-based MediRevv helps hospitals, large physician groups, academic medical centers, and health systems improve revenue cycle health and retain patients. The company provides end-to-end revenue cycle management as well as patient pay early out, insurance A/R follow up, A/R wind down, and coding services.
Founded in 2007 in a basement office with a handful of employees, the company now employs over 1,000 people and offers six comprehensive service lines. Having served nearly 100 clients across 28 states, the company manages $3.5 billion in total managed A/R.
Their results are impressive. Examples of client outcomes include net collection rate of 98.86%, and first pass claims rate of 95.12%. KLAS accolades for MediRevv include top-notch ratings and client commentary, as well as a 2020 Best in KLAS award recognition. Their MEDITECH client base includes Swedish Covenant Hospital, Advocate BroMenn Medical Center, and EvergreenHealth.
To schedule an introductory meeting with MediRevv, contact your Navin Haffty account representative, call us at (781) 871-6770, or reach out by email.
Engage’s infrastructure support is a valuable service for hospitals that provide the breadth of experience and expertise needed to support the complexities of a modern hospital technology infrastructure. This scalable program complements your technology team to provide 24×7 Tier-2 support for MEDITECH performance issues, VMware troubleshooting, SAN configuration, Ethernet, WiFi\Wireless and Fiber channel networking, as well as upgrades for SQL, Windows OS and more.
This is a popular support safety net for over 40 hospitals including Adena Health System, Bartlett Regional Hospital, Houston Healthcare, Palo Pinto Hospital, and White River Health System. For more information contact: email@example.com or visit the website.
Engage would like to congratulate the following hospitals for their recent MEDITECH Expanse Go-LIVEs: San Luis Valley Health in Alamosa, Colorado and Southwest Medical Center in Liberal, Kansas. Additionally, Engage is pleased to announce the recent signing of Hampton Regional Medical Center in Varnville, South Carolina who selected Engage for the MEDITECH Expanse implementation and infrastructure build.
Engage is hosting a webinar called “Driving Customer Service During COVID-19” on December 16 at 1:00 p.m. EST. To register please click here.
Arryn Waterman has been with Navin Haffty for six years, bringing comprehensive experience in the healthcare IT industry. With twenty-one years of healthcare experience, half of which were based in California, she has sixteen years of MEDITECH experience, and ten years in MEDITECH consulting leadership. Prior to joining Navin Haffty, Arryn worked in women’s healthcare, at EMR vendors, and served as a MEDITECH director over implementation consulting. In her current role as senior director of business development, Arryn oversees MEDITECH consulting opportunities across the Great Plains and western U.S.
When not working, Arryn vacations in Maine with her family, carves the ski slopes of Utah, and enjoys off-road driving in her ’90s era Jeep Wrangler.
Arryn holds a Bachelor of Science degree from Miami University (Ohio) and a graduate certificate and Master’s degree coursework in healthcare informatics from Northeastern University in Boston.
Butler Health System Goes LIVE on MEDITECH Expanse
Navin Haffty congratulates Butler Health System on its November 1 Go-LIVE on MEDITECH Expanse. Focusing on high-quality care in the most affordable, convenient settings, the Butler, Pennsylvania-based health system includes an independent community hospital and 72 outpatient locations across eight counties in western Pennsylvania. Butler’s 326-bed flagship facility, Butler Memorial Hospital, has remained independent for nearly 120 years. It was named to IBM Watson Health’s Top 100 Hospitals® list, and was recognized by U.S. News & World Report as having one of the best cardiac surgery programs in the country.
Butler’s implementation included migration from MEDITECH’s MAGIC 5.67 platform to Expanse in the acute and ambulatory environments. During the implementation Navin Haffty provided project management leadership, multiple subject matter experts, acute and ambulatory physician trainers, and Go-LIVE support resources to assist in the design, build and rollout of Expanse.
Other New Projects
We are pleased to announce we have been selected by the following organizations for their upcoming projects:
Year of the Nurse: Reflections, Gratitude, and Hope
December 17, 2:00 – 2:45 p.m. (online)
Year of the Nurse: Reflections, Gratitude, and Hope, brings the MEDITECH nursing community together to recognize the impact of nurses throughout 2020. During this event, nurse leaders will share how they have responded to the unique challenges of this unprecedented year. You’ll also learn how MEDITECH Expanse can help address those challenges in the most effective way. The innovative spirit of nurses has continued to shine through, and MEDITECH looks forward to 2021 with great promise!
2021 Virtual Home Care Symposium
March 22-26, 11:00 a.m.- 3:00 p.m. (daily)
MEDITECH is excited to announce our 2021 Virtual Home Care Symposium! Each day of this week-long series will feature educational sessions focusing on strategies for optimizing agency workflows, new system functionality, best practices, and more. More details will be announced in the coming weeks. Register today!
MEDITECH Webinars (all times listed in Eastern)
A Physician’s Experience with Expanse Ambulatory
December 16, 2:00 p.m. | 60 min.
See how the Ambulatory solution is a fully integrated part of MEDITECH’s Expanse EHR, designed specifically for the office setting, with guidance from MEDITECH’s own practicing physicians.
Expanse Patient Care
January 7, 11:00 a.m. | 30 min.
Get an inside look at the intuitive, workflow-driven tools nurses use during their shifts to coordinate care, monitor patient populations, and ensure quality outcomes.
Physician’s Experience: ED
January 14, 11:00 a.m. | 60 min.
This high-level demonstration will show you how MEDITECH’s Emergency Department solution helps ED physicians quickly manage and prioritize patient needs from one central tracker.
Expanse Population Health
January 20, 11:00 a.m. | 45 min.
Learn how MEDITECH helps your organization effectively analyze trends and risks in your community, engage patients to actively participate in their care, and capitalize on patient data even beyond the EHR.
Expanse Oncology: The next evolution of Expanse
January 26, 11:00 a.m. | 60 min.
As the volume of cancer patients increases, oncology care teams are challenged with optimizing efficiency while providing seamless care. Learn how MEDITECH’s Expanse Oncology includes the personalization and mobility of Expanse’s web-based physician tools. From diagnosis to survivorship, Expanse Oncology automates both practice and scheduling workflows to ensure a positive patient experience.
Doctors’ Hours: CLPP Clinician Advisor Series Q & A
Louis Dandurand, MD (Emergency)
Wednesday, January 13 at 12 p.m. (Eastern) – Register
Bryan Bagdasian, MD, MMM (Acute)
Thursday, February 25 at 2:30 p.m. (Eastern) – Register
Joy Chesnut, MD (Ambulatory)
Thursday, March 11 at 1 p.m. (Eastern) – Register
Navin Haffty is actively seeking experienced MEDITECH Ambulatory consultants. If you are interested in a consulting career and would like to join the foremost team in MEDITECH implementations, please email us at firstname.lastname@example.org to set up a time to discuss opportunities.
Navin Haffty offers the client job board as a free service to the MEDITECH community.
Job Seekers: If you are interested in exploring positions at other organizations, visit the client job board section of our website often. Feel free to refer colleagues!
Recruiters: If you would like to include your organization’s listing on the client job board, please email the job description and candidate application instructions to Lauren Iacovelli. No recruiting firms, please.