August 2019

Thoughts From Our President

This month marks the 18^th anniversary of the founding of Navin, Haffty & Associates. Our longevity and stability are testaments to our clients who have put their trust in us over the years, as well as to the quality of our staff…the key to our success. In reflecting on this anniversary, I wanted to highlight a few statistics that may explain our success. Of our workforce of approximately 200, we have 146 associates who have been with us at least five years! Of the 146 associates, 97 have been with us 7 years, 42 more than 10 years and 13 more than 15 years. This longevity allows us to provide our clients with the most experienced MEDITECH talent in the industry.

Consulting is a demanding business, requiring our associates to constantly refresh their skills to maintain current knowledge of the evolving capabilities of MEDITECH Expanse, not to mention the challenges of travel and entering high stress/high expectation situations. Our unique position of consultant longevity has led to long-term relationships with clients, often over multiple engagements and years. Further, our colleagues have developed relationships with key staff at MEDITECH, as well as within NHA, so we can draw upon a large pool of knowledge and experience that goes beyond any one consultant’s personal knowledge and experience.

Thank you for your support over the years and we hope for your continued support in the years to come.

John Haffty, President
Navin, Haffty & Associates

MEDITECH Professional Services – EHR Toolkits

With MEDITECH’s announcement of a Professional Services division, we want to highlight some of their unique capabilities. First and foremost, among the goals of electronic health records is improved patient care outcomes and optimal health status for patients, MEDITECH developed a series of EHR toolkits to address specific challenges, and they are available for any customer to implement without outside assistance. However, while some healthcare organizations have realized remarkable improvements using the toolkits, many have not taken full advantage of these capabilities. Implementing these toolkits has had a direct impact on reducing instances of sepsis, CAUTI infections, and patient falls. Effective implementation involves not just software changes but stakeholder engagement, robust project management, workflow redesign, and communication.

Since MEDITECH designed and created these toolkits, they bring a deep knowledge of the toolkits and functionality, as well as an understanding of how to create the organizational support structure to successfully implement these for maximum effect. MEDITECH has taken the additional step of certifying their team in the Institute for Healthcare Improvement’s Model for Improvement^[1], for both toolkit development and professional services. Given the patient care concerns and the costs associated with any episode associated with the problems listed above, bringing in outside leadership to drive the process and assure the results makes great sense.

In addition to the toolkits previously mentioned, they have toolkits for Opioid Stewardship, Diabetes Management, and a newly released Antimicrobial Stewardship Toolkit. For more information on MEDITECH Professional Services for toolkits, contact your MEDITECH marketing consultant.

^[1]IHI Model for Improvement. Boston, Massachusetts: Institute for Healthcare Improvement; [2019]. (Available on http://www.ihi.org/)

New Research Confirms MEDITECH Expanse Hospitals Outperform Allscripts Hospitals on Quality and Value Measures

In addition to our recent research studies concluding MEDITECH Expanse hospitals outperform hospitals running Cerner and Epic on quality and value measures, we recently expanded our research to include Allscripts hospitals and found they also fall short of Expanse sites based on data submitted to CMS. Below are a few key statistics from our research:

• Fewer hospitals LIVE with MEDITECH Expanse have incurred a CMS penalty for hospital acquired conditions than those running Allscripts
• More MEDITECH Expanse hospitals received a positive value-based purchasing adjustment and fewer a negative value-based purchasing adjustment than those running Allscripts
• MEDITECH Expanse hospitals outperform those utilizing Allscripts regarding CMS readmission penalties

We encourage you to download the full report from our website. For anyone interested in our research methodology, or the source (public) data, please contact us at info@navinhaffty.com.

MEDITECH’s Physician/CIO Forum

MEDITECH’s annual Physician/CIO Forum will be held September 18-19 at their Foxborough, MA facility. The Forum represents the best opportunity to learn about MEDITECH’s plans for their software, and to hear from your colleagues as they share success stories and lessons learned.

Some of the topics of interest include:

• Genomics and Precision Medicine
• High Availability Chart
• Advances in Interoperability
• Expanse Labor and Delivery Application
• MEDITECH Professional Services Update

NHA is pleased to see a number of our clients will be presenting:

• Jeannette Currie, CIO, Beth Israel Lahey Health, Boston, MA
• Dr. Deborah Harrigan, Medical Director, Physician Services, Frisbie Memorial Hospital, Rochester, NH
• Richard Temple, VP and CIO, Deborah Heart and Lung Center, Browns Mills, NJ
• Larry Allen, MD, Chief Medical Executive and VP of Population Health, Goshen Health, Goshen, IN

Several of us from NHA will be there, and since we are local to MEDITECH’s offices we can easily arrange to meet before or after the Forum. To arrange a meeting, contact David LaFontaine.

Once again this year, NHA, CloudWave and Forward Advantage are hosting the Welcome Reception for MEDITECH customers, which will be held the evening of Tuesday, Sept. 17. Most of the NHA leadership team will be present, and we look forward to seeing you there.

Click here to register for the Physician/CIO Forum.

Canadian Corner

• MEDITECH announced the EHR Excellence Toolkit program has officially expanded to the Canadian market. MEDITECH’s Antimicrobial Stewardship and Fall Risk Management toolkits are now available for U.S. and Canadian customers. Visit MEDITECH’s EHR Excellence Toolkits website to learn more
• Standardization is a key theme for many of our Canadian clients. Providing real-world perspective, Dr. Tyler Christie of Health Sciences North posted this blog on MEDITECH’s website
• MEDITECH shared this update on their successful implementation of Expanse at Holland Bloorview Kids Rehabilitation Hospital. NHA is pleased to be the certified consulting partner for this project
• MEDITECH will be attending the 2019 Ontario Health IT Conference, to be held October 3 at the Toronto Congress Centre. This is an immersive one-day conference focusing on the strategies and solutions your organization needs to thrive in the changing healthcare environment. Stop by booth #44 during the event to chat with MEDITECH Regional Sales Manager Nick Palmieri and Executive Sales Director Christopher Policano

NHA Client News

• Congratulations to Major Health Partners of Shelbyville, Indiana on its July 1 Go-LIVE with MEDITECH Expanse Acute, Ambulatory and ED. A long-time user of MEDITECH, Major migrated from the MAGIC platform in the acute setting and from LSS and NextGen in the Ambulatory setting. NHA is pleased to be the consulting partner for this implementation
• Modern Healthcare featured two MEDITECH hospitals (and NHA clients) in a recent CFO roundtable on decision making and challenges. Gary Fulbright, CFO, Citizens Memorial Hospital, Bolivar, MO and Lisa Medovich, CFO, Peterson Health, Kerrville, TX were two of the three participants. Click here to read the article
• Congratulations to Conway Regional Health System’s Brooke Richard and our own Beth Turner, whose 2019 MUSE Inspire session “Patient Registries in Web AMB” was recognized as one of the top presentations at the conference based on attendee evaluations
• We are pleased to announce we have been selected by the following organizations for their upcoming projects:
  • Advocate BroMenn Medical Center, Normal, IL – API Interfacing and Imaging Acceptable Use Functionality
  • Emanate Health, West Covina, CA – Expanse Ambulatory Implementation Support
  • Exeter Hospital, Exeter, NH – Lab Support
  • Gila Regional Medical Center, Silver City, NM – After Hours Application Support
  • Good Samaritan Hospital, Los Angeles, CA – BBK Upgrade Validation and Testing
  • Hebrew SeniorLife, Boston, MA – Expanse Preplanning Assessment
  • Hudson Regional Hospital, Secaucus, NJ – Contract Management/Proration Rules
  • Jones Memorial Hospital, Wellsville, NY – LSS PBR and C/S Patient Accounting Analyst
  • Lane Regional Medical Center, Zachary, LA – BBK Validation
  • Northwestern Medical Center, Saint Albans, VT – Ambulatory (Clinical) Optimization
  • Oklahoma State University Medical Center, Tulsa, OK – PI3/MU3 Report Designer Support
  • South Shore Hospital, South Weymouth, MA – Backfill Support
  • White Plains Hospital Medical Center, White Plains, NY – Lab Backfill Support

Client Testimonial

We are pleased to share the following testimonial from one of our Expanse clients:

“Selecting Navin, Haffty & Associates was the right decision for our MEDITECH MAGIC to Expanse migration. Our goal was a big bang implementation to include Expanse Acute, Ambulatory and ED, and so we needed to partner with the industry leader who had the experience, skills and knowledge to hit the ground running and keep our project on track. The entire consulting team was top notch and did a great job ensuring our success. They were invaluable to this project and we couldn’t have done it without them!”

Jack Horner, President and Chief Executive Officer
Major Health Partners, Shelbyville, Indiana

Quick Notes

• According to the new “Acute Care EMR: Buyers Unwilling to Settle” report released by KLAS, buyers are increasingly considering MEDITECH Expanse when selecting a new EMR system, due to Expanse’s integrated acute care and ambulatory record, innovation and value. Click here to view the press release
• Hear from Cathy Turner, MEDITECH AVP, in this video about the future of care delivery as we recognize more care will be provided outside of hospital walls
• Cloud computing is the direction for many organizations, large and small, inside and outside of healthcare. Learn more in this MEDITECH podcast with Jim Fitzgerald, CloudWave’s Executive Vice President and Chief Strategy Officer
• MEDITECH is helping home health agencies prepare for the Patient-Driven Groupings Model (PDGM) that will create new requirements for the home health industry. The new model relies heavily on clinical characteristics and other patient information to determine payment categories. It also calls for the use of 30-day payment periods and the elimination of therapy visit thresholds as a basis for payment, among other changes. Click here to learn more about how MEDITECH is helping
• Leaders at MEDITECH customer sites can now obtain free one-year memberships to CHIME

Calendar of Events

Upcoming MEDITECH webinars (all times listed in EDT):

Gain Mobility with MEDITECH’s Expanse Point of Care Solution
August 12, 2:00 PM | 30 min.
Learn how Expanse Point of Care puts medication administration, documentation and chart review in the palm of your hand.

Mastering the Physician Mindset with MEDITECH Expanse
August 13, 2:00 PM | 60 min.
See how MEDITECH Expanse offers physicians the modern, personalized workflows they deserve, through mobile web-based navigation.

Expanse Revenue Cycle: Minimizing Denials to Maximize Dollars
August 20, 2:00 PM | 60 min.
Learn what tools MEDITECH Expanse can offer your organization to prevent, process, and track denials and denial causes.

Introducing MEDITECH’s Labor and Delivery Solution
August 21, 2:00 PM | 60 min.
Find out how Expanse Labor and Delivery is designed for nurses to take on the unique responsibilities of caring for little ones, as well as their mothers.

Upcoming Conferences

2019 Physician and CIO Forum
Foxborough, MA
September 18-19, 2019

Note this year’s forum is happening a month earlier than usual. MEDITECH is planning two full days of plenary and education sessions, including strategies for success from your physician and CIO peers. For those interested in attending, register here.

2019 Revenue Cycle Summit
Foxborough, MA
October 8-9, 2019

Learn how MEDITECH’s strategy for analyzing your revenue cycle will help you to stay competitive and fiscally fit. Registration is now open.

NHA is Hiring

If you are interested in consulting, consider joining us. NHA continues to need excellent MEDITECH specialists and, for the sixth year in a row, we have been named to the “Best Places to Work in Healthcare” list by Modern Healthcare magazine.

We are currently looking for Canadians with MEDITECH implementation experience as clinical leads/project managers for Canadian based Expanse/6.1 projects.

If you are interested, please contact us at recruiting@navinhaffty.com or call us at (855) 309-9334. See what positions are currently available by visiting the NHA Careers page.

Please note at this time we are only able to consider those able to travel up to 80% of the time. Employees of MEDITECH and our clients cannot be considered.

Client Job Board

NHA offers the client job board as a free service to the MEDITECH community.

Job Seekers: If you are interested in exploring positions at other organizations, visit the client job board section of our website often. Feel free to refer colleagues!

Recruiters: If you would like to include your organization’s listing on the client job board, please email the job description and candidate application instructions to Katie Kelly. No recruiting firms, please.